We were awarded Gold level of the Charter of Best Practice in September 2013. We also work with CredAbility, a quality assurance system committed to supporting disabled customers and are a CredAbility Verified Accessible venue.
In January 2015, we introduced the Access Card. The card has been designed by CredAbility to easily and discreetly let businesses know the specific needs of disabled visitors. It translates a person’s disability / impairment into symbols which highlight the barriers they face and the reasonable adjustments they might need.
In 2016, we won an ‘Attitude is Everything’ Outstanding Access award for our BSL interpretation service. This has been developed in partnership with audiences and Performance Interpreting, providing tailored BSL interpretation as part of our core programme and upon request.
In addition to this, we also work closely with DisabledGo, a UK leading provider of accessibility information.